Quality inspection reports, read for you
An independent inspection report from PPECB, SGS or Bureau Veritas used to be a PDF nobody opened. Trackberry now reads it and puts the results alongside the rest of your shipment data.
Email the report to your organisation’s inbox, drop it on the shipment, or let Trackberry follow the download link some inspection platforms send instead of an attachment. These files are often 30–50 MB. Once processed, an Inspection Report card appears on the shipment.
What gets extracted
- Overall score and impression — most inspectors use a 1–9 scale, and Trackberry also understands a free-text verdict (“Bueno”, “Reject”) in any language when no number is given
- Per-pallet results — score, defects observed, and recommendation for each sampled pallet
- Photos — every photo embedded in the report, linked to the pallet it shows when the report numbers its pallets, or placed in a general gallery when it does not
- General remarks — the inspector’s notes, shown in full
Reconciled onto your packing table. When the report numbers its samples with the same pallet codes as your packing list, the score, recommendation, defects and photo columns appear right on the matching pallet rows. Two buttons in the card header let you merge into the packing details or keep the report separate. This is a personal preference, so switching it doesn’t change what your teammates see.
Click any photo for a full lightbox with previous/next navigation and Escape to close — useful for reading labels and barcodes up close.
An A–D quality grade appears as an optional column on the shipments list, the dashboard, and the trading view (at pallet level there, using each pallet’s own result). A is excellent, D is reject. Hover for the numeric score, the inspection company and date, and the full remarks.
Inspection companies often use their own sample numbering instead of your pallet codes. When nothing matches, the packing table shows no inspection columns. The full report, including the photos, is still on its own card.
The full reference is in Quality Inspection Reports.
FAQ
Which inspection companies are supported?
There is no fixed list. Trackberry reads the report instead of matching it to a template, so PPECB, SGS, Bureau Veritas and smaller local inspectors all work, in any language.
What if the report numbers pallets differently from my packing list?
Then no columns are merged onto the packing table, and the report stays on its own card with everything intact. Trackberry never guesses a match, because results on the wrong pallet are worse than no match at all.
How do I send a report that arrives as a download link rather than an attachment?
Forward the email as it is. Trackberry follows the link and fetches the file itself, which is how most inspection platforms deliver reports of 30–50 MB. See Receiving Documents by Email.
Related updates
- Box count mismatches now hold the shipment in draft, and say why 6 October 2026
- Every shipment document in one place, in your own folders 29 September 2026