Emails without container numbers now stay organised
Previously, a freight forwarder’s automated notification sometimes had no container number (like a “Shipment received” alert). When that happened, Trackberry created a new shipment with no container, no tracking, and no way to connect it to your real cargo. These shipments built up in your list, and nothing warned you about them.
What’s new
When an inbound email can’t be matched to an existing shipment and contains no container number, Trackberry now flags it as Needs Assignment. It no longer creates a draft shipment that nobody can use.
These appear in a dedicated blue section at the top of your shipments page, clearly separate from the main list.
For each one you get three options:
- Assign to a shipment — Pick the correct shipment from a dropdown. Trackberry moves all documents and messages over and processes any new attachments. The placeholder disappears.
- View — Read the email body and review attachments before deciding.
- Delete — Remove it if it’s irrelevant or misdirected.
What this fixes
- Freight forwarder “receipt” notifications no longer create shipments with no container number
- Documents attached to those emails (packing lists, arrival notices) are no longer lost — they get moved to the right shipment when you assign it
- Your main shipments list stays clean
Tip
If a specific forwarder regularly sends emails without container numbers, ask them to include the container number in the subject line (e.g. MSCU 123456 7). Trackberry will then match future emails automatically — no manual assignment needed.